premier Windows & Mac Support in London and beyond

At MacTribe, we’re your digital partners, helping businesses navigate complex challenges, boost performance, and amp up productivity with strategic IT blueprints, steadfast IT support, and cutting-edge automation. While we’re known for our PC and Mac support in London, we’re not confined to city lines. We serve Surrey, Kent, Hertfordshire, Essex, and the rest of the UK.

A No-Obligation Audit from London’s Leading Mac Support Team

On the hunt for a savvy new Mac support team? Or maybe just a third-party assessment of your IT infrastructure’s health? The MacTribe crew is ready to roll up their sleeves and provide a comprehensive site audit, absolutely free of charge. Zero obligations, zero hidden costs.

Our mission? To get under the hood of your business needs, goals, and tech hurdles to craft an on-point proposal, with no strings attached. Interested in this no-obligation offer? Simply fill out the form and give us a brief on how we can assist. We’ll circle back to you in no time.

MacTribe’s Key Features: Tailored Mac Support for Every Business Style

Our one-stop Apple Mac support service at MacTribe molds to a wide variety of business models, be it flexible freelancers, home workers, remote users, or permanent staffers. We’re a friendly bunch, and one of the rare Mac support teams in the UK to offer loads of enterprise goodies as standard, with no onboarding fees, hidden costs, or long contracts. Every one of our business plans comes packed with:

  • Dedicated Account Manager
  • Dedicated Helpdesk Manager
  • Helpdesk Support Portal
  • 8:30am to 6pm, Mon to Fri
  • London Based Team
  • Free Cloud Antivirus Protection
  • High-Speed Response Times
  • 24/7 Remote Monitoring
  • Tailored IT Support Processes
  • Usage Statistics & Reporting
  • Office365 / GSuite Offsite Backups
  • Disaster Recovery Assessments
  • Free Handover Onboarding
  • Free Internet / DNS Protection
  • Free Dark Web Scanning
  • Free User Awareness Training
  • Unlimited Phone & Remote Support
  • Inclusive Emergency Site Visits

Overview of our solutions and services

MacTribe also supplies a wide range of bolt-on IT solutions, hardware installations, and 3rd party services to improve productivity, streamline processes, reduce costs, and support business growth.

Smart Automation: A Key Differentiator in MacTribe’s Mac Support

What sets MacTribe apart is our utilization of cost-effective automation strategies, designed to streamline operations and fuel performance for businesses.

Our approach has empowered our clients to reach new productivity and reliability heights, thanks to simplified procedures and automation strategies. These strategies, compatible with both Windows and Apple platforms, have the potential to resolve more than half of all IT challenges with a simple button press.

Incorporating automation design and execution forms an integral part of our Mac support service, and it won’t cost you an extra penny. We’re here to assist your business in creating efficient processes that automatically set up workstations for new hires, implement changes across departments, and deploy policies – sans any costly hardware or upgrades.

Leading with an innovation-driven perspective, we prioritise security, equipping your business environment for higher certifications like ISO27001, Cyber Essentials Pro, and GDPR.

MacTribe Mac Support Automation

Why should we be your next Mac Support London Partner?

We believe in forging strong relationships with our clients to consistently deliver an exceptional standard of customer service. We understand the power of continuity, which is why a dedicated account manager and a senior helpdesk engineer personally supervise each account.

Our role isn’t confined to providing Windows and Mac support. We’re your trusted allies in crafting budgets, forecasting business trends, planning projects, and fortifying infrastructure. We embrace cutting-edge technology to pioneer new features, products, and service offerings, which signifies we’re always in a state of evolution. So if you’re looking for Mac Support in London or beyond, you’ve come to the right place!

Emphasising Rapid Solutions with Our Mac Support London Service

Our Mac Support London service is all about being proactive and quick to respond. We keep an eye on things 24/7 as standard, spotting potential trouble before it even happens so our engineers can step in early.

Sure, automation and predictive monitoring can take care of most issues without us lifting a finger, but we know there are going to be bumps along the way that need a human touch.

Our engineers are all about speed and efficiency. They’re answering calls in an average of 7 seconds and sorting out 98% of all problems through a quick remote support session.

You can get our Mac support services over the phone, through remote access, on our web portal, and even via onsite visits for emergencies. And when we say unlimited support, we mean it – no restrictions or extra costs. Need more hands-on support? We offer dedicated onsite resources at friendly rates for bigger organisations.

7 Seconds

Average Telephone Response Time

98% of requests

Resolved In A Quick Remote Session

60 Minutes

Average Time To Reach Site Visit

Experience Premium, Pocket-friendly Outsourced Mac Support with MacTribe

At MacTribe, our aspiration is to offer exceptional Mac support features at a price that doesn’t break the bank. Our pricing structure employs a tiered system, providing more competitive rates with the inclusion of more users. Moreover, it offers the flexibility to be adjusted monthly to accommodate your budget.

Leveraging automation and the various tools we include as part of our Mac Support service, we can significantly diminish the number of support tickets typically expected. This results in reducing the costs associated with decreased productivity and system instability.

If you’re in the market for a fresh Mac Support London partner or if you’d like a quote for our services, simply fill in the form, and we’ll connect with you shortly.

Join the Mac Support London Revolution with MacTribe

We get it, switching support services can seem like a big step. But with our team of support pros at the helm, we’ll make sure the changeover is smooth sailing, with no downtime or disruptions.

We’re big on the details when it comes to handovers; we’ll work side by side with your outgoing Mac support team to put together thorough documentation. Our support platforms keep everything transparent, and you’ll be able to check out all the documentation at your leisure.

If you’re keen to give us a whirl, we offer a 3-month trial. We’re also happy to provide references, proposals, quotes, or any other info you need before hopping on board.

5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
It’s such a nice change to have IT guys that you enjoy having around! I know it’s crazy busy here so your patience, hard work and smiley faces are all the more appreciated!
Charlotte Crossing
The BIO Agency