We Are A Supercharged IT Support Company
MacTribe is an experienced team of Apple and Windows certified professionals who provide feature-packed outsourced IT support services to organisations across London.
A New Generation of tech support
MacTribe are cross-platform technology experts who support organisations of all sizes throughout London. Our customers are incredibly diverse, spanning throughout the commercial, retail, creative and the educational sectors.
Our mission is to help organisations simplify and streamline their choice of technology, maximise productivity and reduce cost overheads through effective and highly actionable strategies.
We tried to make an Epic IT support action Movie. Enjoy.
Our variety of experience has helped us to develop ultra-reliable Apple and Windows environments by implementing scaleable, affordable technology solutions. Most importantly, we are committed to providing outstanding ongoing support and customer service.
a growing team with an exceptional track record
Our team of superhero consultants have an insatiable appetite for all things related to technology. We’re unashamedly nerdy, we really love how technology works and how it all fits together.
Our staff attend several training courses a year to further their skills in both technical ability and customer service, our consultants hold the latest certifications in mobile device management, desktop operating systems, networking, servers and security.
Since launching in 2010, MacTribe have developed a dependable track record, we’re known for going above and beyond expectations to ensure our clients are receiving the highest level of expertise and service.
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High Speed Support When You Need It Most
We’re not your average IT support company. We hold ourselves to the highest standards on customer service and communication and our customers rightfully expect just as much from us too.
We provide unlimited access to our helpdesk team and direct access to a dedicated account manager and senior members of staff too.
Our customer service extends beyond the day-to-day, we’re here to help plan small and large projects, define budgets and design tailored processes for repetitive, standardised tasks which reduce costs and downtime.
We also know how uncool disruption can be, which is why our average phone response time is 7 seconds. Whatever challenges you face, we’re just a quick phone call away.
We support a diverse range of organisations Across London
Our professional experience over the past decade has enabled us to develop world class processes which help our customers achieve their goals. Our flexible and affordable support is designed for all business models, from freelancers to remote workers and everything in between.
However simple or complex your business model may be, MacTribe is ready to go above and beyond your expectations.
Enterprise features are included
It’s in our best interest to ensure our customers are fully protected from the day we start working together, which is why we include a tailored selection of enterprise-level tools and services at no additional cost.
Security & Backups
The Perfect Combination
Technology tailored to your requirements
We’re not affiliated with any particular brands or manufacturers, our recommendations are based on solutions which excel in the real world with a track record for reliability.
We continually evaluate and test a huge range of technology, we utilise and support all major manufacturers including Apple, Microsoft, HP and Synology. We also diligently support all major cloud services including Office 365, G-Suite, Dropbox and many more.
Our goal is to ensure maximum cross-platform compatibility, security and solutions which dramatically reduce the running costs.
Total Peace Of Mind
Switching IT partners doesn’t need to be complicated or disruptive, especially if you’re confident that your new partner is the perfect fit.
We believe in building trust and transparency, we’re more than happy to put you in touch with our customers for an honest chat to discuss their experience working with us.
If you’d like to try us out, we also provide a 3 month trial for total peace of mind. If you’re ready to transform your IT experience, get in touch and we’ll be in touch to discuss further.