About Us
We’re a team of 15+ IT engineers, project managers and support specialists who love tech but care even more about making it work for your business.
Established in 2010, and still going strong
Fifteen years ago, we saw how little support Apple products got from most IT companies, so we made it our job to change that. What started as a personal mission became a full-time focus: helping businesses make Apple, Windows, and cloud tech work together reliably and securely.
Our Mission
We help small and mid-sized businesses manage their IT, especially those who love using Apple. We’re the helpdesk that feels like it’s right there with you even though we’re not in the building.
Our Vision
IT should just be simple and work no matter where you are, what device you use, or how your team’s set up. We want your team to feel safe, supported, and able to get on with their work without worrying about tech.
Our Values
We keep things simple, stay close to our clients, and work like part of the team. You’ll always speak to someone who listens, speaks your language, and puts your security first.
Our Amazing Clients:
We’re a team of IT engineers, Cross-Platform Project Managers and Expert Support Specialists
Our Management Team
Our leadership team includes Jess (Operations), Lee (CEO), Ian (IT) and Jean (Marketing & Founder). Between us, we’ve spent decades in the IT world, not chasing the spotlight, just focused on building a service clients genuinely value. In 2018, Jean and Lee launched the VTSG group to bring together like-minded specialists who believe IT support should be smarter, simpler, and more personal.
Our Offices
You’ll find us at The Leather Market on Weston Street, just a short walk from London Bridge. Being central means we can get around London quickly — but our work isn’t limited by geography. While many of our clients are London-based, we also support teams across the UK and around the world.
Why work with us?
We’re not here to dazzle you with tech jargon or push fancy add-ons. Most clients come to us after a poor experience elsewhere and stay because we keep things calm, clear, and quietly effective. We focus on what matters – strong security, responsive support, and long-term partnerships built on trust.
You won’t hear big claims or see inflated prices. Just a team that works hard behind the scenes, keeps your systems running smoothly, and treats your business like our own.
Dedicated To Mac Support In London Since 2010
We work alongside some of London’s most creative and ambitious businesses. Our customers often comment on how much they enjoy working with our friendly team. Why not put us to the test? We’d be happy to provide a detailed audit of your IT environment, free of charge. Get in touch with us today to learn more.