We help businesses Manage their Technology and Support their Users

Whether your team works remotely, in the office, or somewhere in between, we help you stay secure, productive and headache-free. Apple, Windows, Cloud… whatever you use, we’ve got it covered.

  • Is your IT support slow, unclear or hard to deal with?
  • Are you worried about cybersecurity but not sure where to start?
  • Are you unsure which IT services you’re actually paying for, or why?

We’ll help you fix that with calm, clear, reliable IT support that is built around your business.

Looking for IT support that just works without the drama?

We’ll help you manage your business tech and IT systems with less stress, more clarity, and the kind of support that feels like it’s part of your business. Interested in learning more about how we work? Let’s have a chat.

Our Clients

Who we work with

We support a mix of in-house and remote teams. Some of our clients are small and nimble. Others have large offices and manage staff all over the world.

We’ve worked with charities, law firms, creative studios, record labels, architects, and plenty more. Ultimately, all of our clients all want the same thing: IT support that just works.

How It Works

The Perfect level of IT support

We offer support on a per-user pricing plan. Start with a base cost, then add features your business actually needs.

No bundles packed with things you’ll never use. No upselling. No stress. Just the right tools for your setup, whether that’s a 5-person remote team or a company with 100+ staff across offices and continents.

If you’d like a proper quote, just get in touch. We’ll ask a few questions and give you clear, straightforward pricing.

Need reliable Mac support that feels in-house?

Get in touch and let’s discuss your requirements in more detail. We’ll walk you through how we work, and if it’s a good fit, we can offer a free assessment of your current setup.

Why work with us?

We’ve been in this industry for over 15 years, so we know what works, and what doesn’t. We’re not a faceless enterprise. You’ll get to know our management team personally, because we stay involved and hands-on.

We take our work seriously, and we care about how people are treated. If you’re feeling overwhelmed by all the tech decisions on your plate, we’re here to take that weight off so you can focus on what you do best.

“I cannot recommend highly enough”

5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
I have worked with MacTribe for over a decade. They have infinite patience with my less techno savvy moments (which are many). They have successfully resolved seemingly impossible challenges quickly, efficiently and at rates which are exceedingly reasonable. Jean has assembled an amazing team who I cannot recommend highly enough.
Robert McManus
From Google Reviews

Frequently Asked Questions

We begin with an onboarding process to understand your setup, map out your users and devices, and document everything clearly. From there, we customise your support plan and IT strategy to perfectly match your requirements, and get to work.

Your monthly plan covers day-to-day support, monitoring, patching, documentation, and a bundle of tools that keep your business secure and running smoothly. You only pay for the features your business actually needs, and we’ll explain the costs clearly with no hidden extras.

Every client setup includes strong security by default, like endpoint protection, patch management, and access controls. For clients who need more advanced protection, we offer options like EDR, SOC monitoring, and compliance support (e.g. Cyber Essentials). We’ll guide you based on your risk and requirements.

Yes. Our management team stays closely involved with every client. We hold regular review meetings to go through support activity, flag any recurring issues, and look for ways to improve how we work together.

Absolutely. In fact, most of our clients use a mix of both. We’ve spent years building systems that make cross-platform environments secure and easy to manage.

Not sure where to Begin with IT support for your business?

We’ll take you through it step by step without the jargon or pressure. If it makes sense for your business, we can even offer a free assessment to show you how we work, and what we’re capable of.