With more than a decade of London IT support under our belts, MacTribe is the capital’s go to supplier for managed IT support. MacTribe is a Windows and Mac support service focusing on comprehensive IT strategies, IT support and innovative automation for companies looking to outsource support solutions.
Based in London, our goal is to offer your company top-notch support services and solutions that not only increase performance and efficiency, but offer a long-term plan for your continued success. In short, we keep things running smoothly so you have more time to focus on your business.
Established in 2010, our London office has a long history of providing London businesses with affordable and reliable managed IT services and have branched out to offer support to companies across the UK.
Known across London for our fast response times and quick and efficient fixes, our London-based team of trained IT support professionals offer a wide range of IT services for small- and medium-sized companies as well as larger business operations.
As your IT service provider, we provide an experienced team offering remote IT support as well as in-house troubleshooting if needed. With our quick response times and skilled team of technology experts, we can help any company in London and beyond improve efficiency and customer satisfaction.
We’re dedicated to surpassing our clients’ expectations and providing first-class customer service and support. That’s why we assign a dedicated account manager and a senior helpdesk manager to supervise each of our clients’ interests.
Our managed IT support services are not only geared toward problem-solving and maintenance, but to handle and oversee long-term budgets, forecasts and projects while meeting your business’ goals.
MacTribe never rests on its laurels. We are constantly investigating new solutions and technologies that give our clients the upper hand over their business rivals and meticulously test platforms so our customers can make use of new technology without risk.
We place a lot of importance on both our performance and our customer service. If you’re thinking about outsourcing your IT support services or are looking to switch IT support providers, we’d love to hear from you.
If you’re not satisfied with IT freelancers but aren’t interested in funding your own IT department, MacTribe can help. We offer a cohesive and cost-effective solution not only for London businesses but any company looking for outsourced IT support.
Not only are our pricing plans suitable for almost any budget, our team can quickly adjust to meet your organisation’s needs from business IT support to emergency site visits to cyber security and disaster recovery.
We realise many companies depend on both Apple and Microsoft platforms to meet their business needs. And that’s why we’ve made it our mission to supply an outsourced IT support service that gives you the freedom to choose whatever works best for your company.
Our team of cross-platform support professionals is made up of certified Windows and Apple experts. That dual knowledge allows us to confidently provide skilled Windows and Mac Support as well as first-rate cyber security and networking and server administration services and support to your business.
So, whether you need an expert IT support partner for your SME, or to restructure your company’s IT department by outsourcing some of your IT services, MacTribe is the support company for you.
MacTribe’s No. 1 goal is to help businesses maximise their Windows and Apple environments with high-tech automation, external IT support and customised solutions.
Whether you need to contract an IT support company or you need a third-party IT systems assessment, MacTribe will provide a detailed site audit absolutely free.
Fill in the form to let us know how we can support your business. We’ll get back to you as quickly as possible.
MacTribe’s IT support London packages offer a number of enterprise features at no additional cost. The security software we provide, combined with the processes we design, ready businesses for higher-level certifications, including ISO27001, GDPR, and Cyber Essentials Pro.
We include a number of IT support features as part of our outsourcing service, without any onboarding fees, prolonged contracts, or buried costs. They are:
Many London businesses prefer to outsource their IT support to complement their internal IT department, or to look after their users without hiring full-time staff.
IT support isn’t your only option for outsourcing, however. We offer a variety of other services to support London companies.
Here are some of the IT solutions we can provide and administer for our clients:
Our outsourced IT service places an emphasis on security, backups and performance monitoring. Smart automation and AI strategies are also used to help businesses both decrease frequent IT issues and work more efficiently.
For example, getting new starters set up usually involves an engineer manually applying settings and installing applications while the client waits. With our platforms, however, the new equipment is ready to go as soon as a user signs in.
Automation can be set up in a variety of ways so that policies are updated across departments and other office locations with the simple tap of a button.
Once we identify the tasks, duties and infrastructure that can best be automated, our systems will allow your business to improve function, dependability and efficiency considerably. The creation and execution of automation comes as part of MacTribe’s service at no additional cost.
We also use AI as part of our cyber-security plan to prevent cyber attacks and protect users from insecure websites. Our security plan will also reduce spam, phishing schemes, clickbait and other suspicious e-mail messages.
As part of our mission to support London companies and businesses throughout the United Kingdom, we offer support services to enterprises of all sizes across a variety of sectors, including commercial, legal, medical, retail, creative and education.
Our familiarity with a large assortment of industries is what makes our IT support service so unique. As technology experts, we know what works and can quickly adjust our methods when challenges arise. And that means reliable service for your business’ continuity and success.
Each and every one of our clients is important to us. And that is why our packages to support companies were tailored to offer you an affordable solution no matter what your business model.
There’s no getting around it, creating an IT team for your business takes a substantial investment of both time and money. While small businesses usually opt to outsource IT support services, many larger organisations are choosing to go this route too.
And that decision is a sound one. A recent study has revealed that a whopping one-third of businesses are cutting back on costs by outsourcing their IT services. This is especially true in the wake of current global events during which remote working has become so prevalent.
One of the biggest benefits of contracting an IT service provider is the access your business will have to a larger pool of experts. Not only do they have the skills to support a wider variety of technology, you have access to them for far less than the cost of setting up IT staff in-house.
Aside from saving you money on set-up, running and maintenance costs, using MacTribe as your outsourced IT support provider eliminates HR headaches and decreases payroll tasks. As your service provider of choice, we will also assume all of the risks and responsibilities of managing an IT support team so your business doesn’t have to.
No matter how big your problem or challenging your circumstances, we can help your business to thrive.
If you have any questions, would like more information about our IT support London services, or wish to book a free onsite assessment, fill in our form or get in touch with our London office at [email protected] We will get back to you as quickly as possible.
If you’re an existing MacTribe customer and need to make a request for IT support London, please click here to contact our helpdesk team or call our office at 020-7183-7104.
Whether you’re choosing an IT support service for the first time or want to switch providers, it’s a difficult decision. With so many options available to you, knowing which IT service provider to trust can be tricky.
Here at MacTribe, we consider it an honour to earn our clients’ respect and prove our worth to them. That’s why we offer a complete assessment free of charge. We would love to create a thorough report of our findings for your perusal and discuss with you the ways our IT service team can support your business.
We know trust is earned and not freely given. And that’s why we’d love to offer your company a three-month trial for the full-scope of our fully managed IT support service.
Our contracts are shorter than the industry average both in London and abroad because we welcome the chance to be put to the test. We’re confident that after three months with us, you’ll know beyond a shadow of a doubt that MacTribe is the right fit for your business.